Copyright: Copyright 1997 © Quarterdeck Corp., All rights reserved.
Citation: Copyright 1997 © Quarterdeck Corp., All rights reserved.


About the Emergency Recovery agent

Computer failures are rare, but they do occur. Creating Emergency Recovery Disks makes it possible for you to recover from a severe system crash. RealHelp's Emergency Recovery tool captures your computer's critical system components, including your computer's CMOS, Windows Registry, and device drivers and saves them to Emergency Recovery Disks. After you create your initial Emergency Recovery Disks, the Emergency Recovery agent tracks changes made to your computer's critical system components and notifies you when it is time to update the disks.

How to:

Create or update your emergency recovery Disks

Schedule your emergency recovery update reminders

Using your Emergency Recovery Disks

About the Emergency Recovery tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to create or update your Emergency Recovery Disks

The Emergency Recovery agent lets you create and update Emergency Recovery disks. Do the following to create or update your emergency recovery disk:

1	Double-click [image] on the Windows task bar.

2	Click the Emergency Recovery icon.

3	Click Update ER Floppy Now.
The Emergency Recovery tool in RealHelp appears.

4	Enter your own label and description (if desired), then click [image] to choose the system components you want to include on your Emergency Recovery disks.

5	5	Click [image] again to begin copying system components to your floppy disks.
Depending on the system components you have selected, more than one diskette may be required. Label each diskette, the first diskette (ER Disk 1) can be used to start your computer.

6	Follow the on-screen instructions until completed.

7	Store all Emergency Recovery disks in a safe place.

About the Emergency Recovery agent
About the Emergency Recovery tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to schedule your Emergency Recovery Disks update reminders

The Emergency Recovery agent is designed to notify you when any critical system component changes. It is important to keep your Emergency Recovery Disks current [image] they may be your best hope for recovering your data successfully. Do the following to schedule your emergency recovery update reminders:

1	Double-click [image] on the Windows task bar.

2	Click the Emergency Recovery icon.

3	Choose how often and at what time the Emergency Recovery agent reminds you to update your Emergency Recovery Disks from the Update Reminder Frequency group.

4	Click Apply for the new settings to take effect.

Now is a good time for you to review how to use your Emergency Recovery Disks.

About the Emergency Recovery agent
About the Emergency Recovery tool in RealHelp
About Quarterdeck Service Manager (QSM)


How to use your Emergency Recovery Disks

Hopefully you will never need to use your Emergency Recovery Disks. Because emergencies happen when you least expect them, it may be a good idea for you to print these instructions and to keep them with your Emergency Recovery disks. Do the following to use your Emergency Recovery disks:

1	Turn OFF your computer if it is not already off.

2	Insert Emergency Recovery Disk 1 into the A drive.

3	Turn ON your computer.
Your computer begins to boot from the A drive. After a few seconds, the Emergency Recovery DOS Recover program appears. If the DOS Recover program does appear, or Windows begins to start, you may need to check which device your computer is configured to boot from. If it is anything other than the A drive, consult your computer manual for instructions on how to force your computer to boot from the A drive.

4	Follow the on-screen instructions.

About the Emergency Recovery agent
About the Emergency Recovery tool in RealHelp
About Quarterdeck Service Manager (QSM)